Privacy Policy

Last updated: June 2026

MotorPlug UK ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit motorpluguk.com.

Information We Collect

When you place an order or create an account, we collect: your name, email address, billing/shipping address, phone number, and payment details (processed securely via Shopify Payments - we never store your card details).

We also collect browsing data automatically (pages visited, time spent, device type) via cookies to improve our website.

How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To send marketing emails if you've opted in (you can unsubscribe any time)
To improve our website and customer experience
To comply with legal obligations

Sharing Your Data

We share your data only with: our fulfilment partners (to ship your order), Shopify (our platform provider), Klaviyo (email marketing), and payment processors. We never sell your data to third parties.

Your Rights (UK GDPR)

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and data portability. To exercise any of these rights, email us at motorpluguk@gmail.com.

Cookies

We use essential cookies (required for the store to function) and optional analytics/marketing cookies. You can manage your cookie preferences at any time.