Returns & Refund Policy

We want you to love your purchase. If you're not completely satisfied, we offer a 30-day hassle-free return policy.

How to Return

To start a return, email us at motorpluguk@gmail.com with your order number and reason for return. We'll respond within 1 business day with instructions.

Conditions

  • Items must be returned within 30 days of delivery
  • Items must be unused and in original packaging
  • Proof of purchase required

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method. You'll receive an email confirmation when it's processed.

Faulty or Damaged Items

If your item arrives faulty or damaged, contact us immediately at motorpluguk@gmail.com with a photo. We'll send a replacement or issue a full refund at no cost to you - no need to return the item.

Exceptions

  • Items that have been used, modified, or damaged by the customer are not eligible for return
  • Sale items are final sale unless faulty

Questions? Email us at motorpluguk@gmail.com